Case Study: Academic Health System Unifies Clinician Workflows with Zymr

a academic health system unifies clinician workflows with Zymr, achieving 89% clinician adoption

The customer, Academic Health System, is a 650-bed academic medical center whose clinicians were overwhelmed by relying on more than a dozen disconnected mobile and desktop tools. This fragmentation caused workflow disruption, alert fatigue, and rising dissatisfaction. To simplify workflows by consolidating functions into a single mobile application integrated with Epic, the organization partnered with vendor Zymr.

Zymr designed and delivered a unified native iOS and Android clinician mobile platform that replaced 14 siloed tools. The solution featured deep Epic FHIR integration, real-time vitals trending, ambient documentation, and intelligent alert management. Zymr helped the client achieve an 89% clinician adoption rate in the first year, a 41% reduction in documentation time, and 97% alert compliance across care teams, transforming clinician mobility into a clinical advantage.