Case Study: a 4,500-bed integrated hospital network improves clinical response time with Zymr’s clinical alert routing engine

a 4,500-bed integrated hospital network improves clinical response time by 34% with Zymr

The client, a 4,500-bed integrated hospital network, was facing challenges with its manual process for routing critical alerts from IoMT monitoring devices. This led to delayed clinical responses, inconsistent escalation, and a lack of visibility into alert acknowledgment, creating compliance concerns. To address this, the hospital partnered with Zymr to build an intelligent clinical alert routing engine.

Zymr implemented a real-time, event-driven alert routing platform using Apache Kafka to automate role-based distribution and escalation of patient alerts. This solution provided complete audit trails and acknowledgment tracking. As a result, Zymr helped the hospital network achieve a 34% improvement in clinical response time and a 28% reduction in false positive escalations within 90 days, while ensuring 100% audit trail availability for compliance.