Case Study: Relativity achieves centralized SaaS visibility and optimized cloud spend with Zylo

Relativity’s IT organization adopts Zylo to continue delivering relentless customer service to its internal clients

Relativity, a provider of e-discovery software used by corporations, law firms, and government agencies, faced a rapid explosion of SaaS and cloud spend and lacked comprehensive visibility into which applications employees were using. To better understand app usage, centralize reporting, proactively manage renewals and licensing, track provisioning outside Okta, and identify redundant or overlapping tools, Relativity’s IT and Procurement teams adopted Zylo’s SaaS management platform.

Zylo integrated with Relativity’s Intacct, Concur, Okta and Salesforce systems to replace spreadsheets with a single system of record, giving real‑time visibility into purchases, usage and upcoming renewals. With Zylo, Relativity can proactively receive renewal alerts, negotiate better terms, identify redundant subscriptions (Zylo flagged 15 subcategories across 92 providers), and manage over- and under-utilized licenses — supported by dashboard metrics such as AP Spend ($2.1M), total logins (83.7K) and apps added (27) for actionable cloud optimization.

Relativity

Andrew Watts

VP of IT