Case Study: Wearable Consumer Company achieves streamlined, transparent procurement and automated Requisition-to-Invoice with Zycus Genesys

World leader in wearable consumer technology streamlines its procurement process through Zycus Genesys

Wearable Consumer Company, a world leader in consumer technology and wearable devices headquartered in San Francisco and selling in 30+ countries, faced a paper-based, manual procurement process built on an obsolete NetSuite setup. They lacked e‑procurement, PO automation, a catalog repository, and standardized approval workflows, which caused slow cycle times, manual AP invoice handling, and no clear KPIs. The company selected Zycus, choosing Zycus Genesys Advanced to address these gaps.

Zycus implemented its Genesys P2P suite to deliver a fully automated Requisition‑to‑Invoice process, guided buying for non‑catalog items, standardized approval workflows and a No‑PO‑No‑Pay policy, plus a Zycus Supplier Portal for order confirmation and invoice/payment tracking. The Zycus deployment eliminated paper processes, reduced maverick purchases and cycle times, created a well‑defined buy/pay channel and enabled identification of measurable KPIs for ongoing productivity improvements.