Case Study: TECOM Group achieves 17% reduction in sourcing cycle time with Zycus' Source-to-Pay suite

TECOM transforms its procurement infrastructure with Zycus’ suite of solutions

TECOM Group, a member of Dubai Holding that builds sector-focused business communities in Dubai, faced limited visibility and manual, ERP-dependent source-to-pay processes in Oracle that slowed sourcing, contract and supplier management. To modernize procurement and improve information flow, visibility, efficiency and supplier performance, TECOM Group selected Zycus and its AI-powered Source-to-Pay suite, including iSource, iSupplier, iPerform, iContract, iManage, eProcurement and eInvoicing.

Zycus implemented those modules with budget integrations and duplicate-supplier checks, automating workflows and centralizing contracts and supplier data. As a result, Zycus helped TECOM Group shorten PR-to-PO and sourcing cycle times (a 17% reduction), onboard 1,500+ active suppliers, manage 85+ projects in iManage and achieve faster contracting, better regulatory compliance, higher supplier and end-user adoption, and overall process efficiency gains.

TECOM Group