Case Study: Spirent achieves streamlined procurement and 53% faster invoice processing with Zycus Merlin AI Suite

Spirent's Transformation Journey Streamlining Procurement and AP Functions with Zycus

Spirent, a global leader in automated test and assurance solutions, faced complex JDE-driven procurement processes, slow email-based approvals, cumbersome DLA approvals, and decentralized, non‑standardized procurement methods. To address these challenges, Spirent engaged Zycus and implemented its S2P portfolio including iSupplier, iRequest, iContract, Merlin Risk Radar, Insight Studio, eProcurement and eInvoicing.

Zycus delivered a centralized, low-code/no-code autonomous S2P platform with BYOF capabilities and AP automation (including automated 3‑way matching), standardizing processes across regions. The deployment drove measurable impact: 9.2/10 customer satisfaction, 98% user adoption, a 27% reduction in overall cycle times, 43% PR‑PO cycle time reduction, 36% PR approval time reduction and a 53% drop in invoice cycle time, with further targets to cut PO and invoice processing costs.

Spirent