Case Study: SMRT Corporation achieves improved spend visibility and 566M in spend analyzed with Zycus Spend Analysis

SMRT takes the Zycus Spend Analysis Route

SMRT Corporation, Singapore’s multi-modal public transport operator, faced limited visibility into procurement spend because classifications were ad hoc and reporting relied on ERP extracts and Excel. To build analytics capability and support category management, SMRT engaged Zycus to deploy its Spend Analysis solution to standardize spend classification and replace manual processes.

Zycus’ Spend Analysis delivered a centralized reporting platform, clear direct/indirect categorization, and supplier rationalization—enabling SMRT to identify savings opportunities, delegate actions to buyers, and target sourcing where new suppliers were needed. The program analyzed SGD 566 million of spend in 2.5 years with 44 users, helped pinpoint the top 10 strategic vendors, eliminate non‑performing suppliers in some categories, and materially improve visibility and procurement focus.

SMRT Corporation