Case Study: Premier Business Solutions Provider achieves automated Procure-to-Pay efficiency and 62% reduction in cost-per-invoice with Zycus

Premier Business Solutions Provider Achieves Ultimate Procurement Efficiency Using Zycus' A.I. Powered Solutions

Premier Business Solution Provider, a US‑headquartered manufacturer of home and office products with more than 15,000 employees, faced slow, decentralized and largely manual Procure-to-Pay and AP processes, limited visibility into indirect spend, and no structured supplier KPIs despite running SAP. To modernize procurement, reduce invoice-to-payment cycle time, and improve user experience, they partnered with Zycus and deployed eProcurement, eInvoicing, Supplier Management and Merlin A.I. Invoice Extraction BOTs.

Zycus automated the Procure-to-Pay workflow, streamlined supplier onboarding and applied Merlin A.I. BOTs for invoice extraction and processing, delivering rapid, measurable results: within 60 days the customer processed ~ $13M in purchase orders and ~ $49M in requisitions, generated ~600 invoices with Merlin BOTs handling over $4M (75% of invoice volume), onboarded ~6,200 suppliers, achieved 99% PO compliance, a 584% increase in user requisitions and a 62% reduction in cost per invoice — freeing AP staff for higher‑value work.