Case Study: Postal Services Company achieves streamlined Source-to-Pay and increased compliance with Zycus

Postal Services Company Partners with Zycus for transforming their Source to Pay process

Postal Services Company, an Australian government-owned corporation based in Melbourne with 4,000+ metropolitan and 2,500+ rural retail outlets, faced fragmented source-to-pay systems, poor visibility, long manual cycle times and a complex user experience. To address these challenges they partnered with Zycus to consolidate and transform their Source-to-Pay process using Zycus’ S2P suite (including Procure-to-Pay, eSourcing, Contract Management, Supplier Management, Spend Analysis, eInvoicing and iManage).

Zycus implemented an integrated solution tied into the customer’s ERP, delivering 3,000+ P2P users, onboarding 9,000+ suppliers, processing 17,500+ requisitions and 14,600+ purchase orders (~300 POs/day), managing 8,500+ contracts and 1,320+ projects across 8 integration touch points and sourcing commodities valued at $65,338. The Zycus deployment increased compliance and user adoption, reduced purchasing and contract cycle times, improved supplier risk visibility and auditability, and streamlined guided buying and invoicing controls — producing measurable efficiency and governance gains.