Case Study: Leading Asian Shipping Company achieves CLM transformation and 33% productivity improvement with Zycus

One of the largest asian shipping companies embraces zycus for CLM transformation

Leading Asian Shipping Company, a major merchant shipping firm operating across 150+ ports worldwide, struggled with a manual contract management process that caused poor visibility, control gaps, redundant costs and high FTE expenses. To modernize its CLM, the company chose Zycus and deployed Zycus CLM powered by the Merlin AI Suite (Merlin for Contracts) to automate contract review and bring transparency to the process.

Zycus implemented end-to-end digitalization—standardized templates, workflow-based authoring and execution, user access controls and Merlin’s Insta Review AI to surface clauses within seconds—delivering measurable impact: 33% productivity improvement, 42% reduction in end-user time, 10x faster legal/finance reviews, and 80% benefits ramp-up within one year, with an expected 5–7x ROI in 8–10 months, while significantly reducing risk and accelerating negotiations.