Case Study: Healthcare Products Manufacturing Company achieves digitized Source-to-Contract operations and 90%+ user adoption with Zycus

New Zealand’s Healthcare Product Manufacturer Digitizes their Source to Contract Operations With Zycus

Healthcare Products Manufacturing Company, a New Zealand–based maker of respiratory and sleep apnea products selling in over 100 countries, faced fragmented procurement: supplier data trapped in a legacy ERP, heavy reliance on spreadsheets, slow manual onboarding and contracting, and poor visibility and compliance. To address this, they engaged Zycus to implement its Source-to-Pay suite including iAnalyze, iSupplier/iPerform, iContract and iSource to standardize and automate procurement and integrate with their ERP.

Zycus delivered an integrated implementation with onsite support and UAT coaching, moving spend analytics, supplier management, contract lifecycle and eSourcing onto automated platforms. As a result, the Healthcare Products Manufacturing Company runs about 6 complex sourcing events and generates 30+ contracts per month, onboarded 2,800+ suppliers, achieved over 90% user adoption, and analyzed NZD 900 million in three years—improving visibility, accelerating contracting, enhancing compliance and enabling informed supplier and savings decisions.