Case Study: Major Home Improvement Retailing Company achieves automated, transparent upstream procurement with Zycus

Major Home Improvement Retailer Partners with Zycus to Transform their Upstream Procurement Process

Major Home Improvement Retailing Company — a global home improvement retailer with 2,200 stores — engaged Zycus to address a slow, paper-dependent upstream procurement process and replace its legacy SAP Ariba solution. The retailer needed a user-friendly, integrated Source-to-Pay platform to eliminate multiple systems, increase process transparency, and modernize contract and supplier management.

Zycus deployed its integrated suite (including iSource, Contract Management/iContract, iSupplier, iSave and iManage) with customizations in under 3.5 months, automating workflows and centralizing project and supplier data. The implementation delivered measurable outcomes: 100+ active users, 50+ major sourcing events, 175+ projects on iManage, 150+ projects on iSave, 96% of potential suppliers on the ZSN portal and 40%+ use of iContract—resulting in shorter procurement cycles, improved visibility and reduced manual errors.