Case Study: Leading US Based Insurance Company dissolves data silos and automates procurement with Zycus Source-to-Pay

Leading US Based Insurance Company Dissolves Data Silos by Integrating Procurement function with Zycus’ Source-to-Pay Solution

Leading US Based Insurance Company, a 200-year-old large U.S. insurer operating through an extensive agency network, faced fragmented procurement with standalone systems (PeopleSoft, IBM Emptoris, Hiperos) and largely manual processes that created data silos, poor spend visibility, audit risk and long cycle times. To move to a single integrated platform the company engaged Zycus and implemented its Source-to-Pay suite—including iRequest, iSource, iContract, iSupplier, iPerform, iSave, iManage, P2P and iAnalyze.

Zycus delivered an integrated Source-to-Pay solution with custom PeopleSoft integrations and hands-on change management support, enabling centralized vendor master data, automated PO approvals and richer spend/KPI visibility. Within 30 days post go‑live Zycus helped the customer author 1,000+ contracts, upload 20,000+ contracts, onboard 400 suppliers and generate $10,000 in POs, while enabling tracking of metrics such as catalog vs. free-text orders, contract-to-PO ratio and requisition-to-PO cycle time.