Case Study: Leading Retailer in the Philippines achieves 78% faster requisition-to-PO and 171% productivity gain with Zycus

Leading Retailer Company - Customer Case Study

Leading Retailer Company, the Philippines' leading retailer with 3,500+ stores, faced scalability limits with its ERP-based procurement — missing contract tagging, poor visibility into contracted vendors, paper-based approvals and email-driven specifications caused maverick spend and slow cycles. To modernize source-to-pay, the company engaged Zycus and adopted Zycus' cognitive procurement suite (iSupplier, iSource, iContract, iRequest, iManage, iConsole, eProcurement and eInvoicing).

Zycus implemented an integrated end-to-end S2P solution that automated hierarchical workflows, enabled contract tagging, provided real-time visibility and audit logs, and improved user experience to boost adoption. The rollout onboarded 10K+ suppliers, ran 5.5K+ sourcing events and processed 200K+ purchase requests / 170K+ purchase orders, delivering a 66% reduction in requisition approval time, a 78% reduction in requisition-to-PO cycle time and a 171% increase in productivity.