Case Study: LG&E and KU achieves streamlined, automated procurement and faster contracting with Zycus

Leading Electricity and Natural Gas Provider LG&E and KU Energy advances conduction activities with Zycus

LG&E and KU, a Louisville-based electricity and natural gas provider serving hundreds of thousands of customers, faced fragmented, manual procurement processes across ~45 sourcing professionals and 100+ stakeholder departments. They needed to standardize RFX and contract templates, automate time-consuming bid reviews and document retention, and reduce turnaround on internal requests — challenges LG&E and KU addressed by partnering with Zycus and deploying its Project Management, eSourcing, Contract Management, Request Management and Supplier Management solutions (including iManage, iContract, iSource and iRequest modules).

Zycus automated the end-to-end bid and contract lifecycle, consolidated supplier and contract data onto a single dashboard, and standardized templates and workflows. As a result, LG&E and KU gained increased compliance, better traceability and data governance, and measurable operational gains: 700+ users, 1,000+ projects in iManage, 1,600+ contracts in iContract, 290+ iSource events and 280+ iRequest transactions — with reduced sourcing, contracting and request-management cycle times and faster supplier onboarding thanks to Zycus.

LG&E and KU

Courtney K. Thompson

Supply Chain Process Analysis Leader