Case Study: Jawbone achieves end-to-end procurement automation and transparency with Zycus Source-to-Pay Solutions

Jawbone, a World-Leader in Consumer Technology and Wearable Devices Transforms their Procurement Process through Zycus Source-To-Pay Solutions

Jawbone, a world‑leader in consumer technology and wearable devices, faced an antiquated, paper‑based procurement process layered on an unsuitable NetSuite ERP—no PO automation, no catalog or standardized approval workflows, manual invoice handling, and no measurable KPIs for procurement. To address these gaps, Jawbone selected Zycus’ complete Source‑to‑Pay suite to bring transparency and automation to its requisition and procurement operations.

Zycus implemented its Source‑to‑Pay solutions to automate the end‑to‑end requisition‑to‑invoice process, introduce guided‑buying for non‑catalog purchases, enforce a No PO–No Pay policy, standardize approvals, and provide a supplier portal for order confirmation and invoice tracking. As a result, Jawbone gained a well‑defined, automated buy/pay channel, reduced maverick purchases and cycle times, improved AP efficiency, and established measurable KPIs for actionable procurement decisions.

Jawbone

Pamela Lowe

Indirect Procurement Manager