Case Study: Leading Australian Transport Organization achieves streamlined procurement and faster supplier evaluation with Zycus' Cognitive Procurement Suite

How an Australian Transport Organization Transformed its Procurement Process with Zycus' Cognitive Procurement Suite

Leading Australian Transport Organization, a major provider of transport services and infrastructure in Australia (60+ offices, 5,000+ employees, $80B in assets), faced fragmented spend and supplier data, duplicate records, no standardized Source-to-Pay processes, low visibility into spend, and lengthy manual procure-to-pay cycles. To modernize procurement, the organization selected Zycus and its Source-to-Pay (S2P) suite—starting with the Source-to-Contract (S2C) module and Zycus Supplier Network—to drive standardization and automation.

Zycus implemented its S2C suite to unify sourcing, contracting and supplier management on a single platform, automate manual workflows, and improve stakeholder collaboration (leveraging Zycus Supplier Network and Merlin AI capabilities). As a result, the Leading Australian Transport Organization increased sourcing activity, uncovered savings opportunities, reduced supplier-evaluation cycle times, and improved compliance; future phases will add Zycus’ P2P solution and enterprise e-signature to further streamline invoicing, approvals and decision-making.