Case Study: Fourth Largest U.S. Digital Subscriber Line Provider achieves streamlined Source-to-Pay and large-scale supplier onboarding with Zycus

Fourth Largest Provider of Digital Subscriber Line in the United States Replaces Emptoris with Zycus for Strategic Sourcing Suite

Largest Digital Subscriber Line Provider, the fourth largest DSL provider in the United States, needed to replace IBM Emptoris after it was sunset and adopt a single, budget-conscious global Source-to-Pay platform with better usability, standard processes and seamless information flow. The customer selected Zycus and implemented Zycus Spend Analysis, eSourcing, Contract Management, Request Management and Supplier Management to address complex workflows, poor visibility and slow sourcing cycles.

Zycus deployed its Source-to-Pay suite, delivering an intuitive, easy-to-adopt solution with strong responsiveness and support; the customer now runs 10+ sourcing events per month, has generated 13,000+ contracts, onboarded 5,900+ suppliers, created 50+ requests, and processed 17B+ in spend across 6M+ transactions. Zycus’s scalable eSourcing and Request Management capabilities improved event modeling and end-to-end information flow, enabling faster, more visible procurement operations.