Case Study: Australia Rail Freight Operating Company achieves procurement automation and enhanced visibility with Zycus

Australia’s Rail Freight Operator Partners with Zycus to Automate their Procurement Function

Australia Rail Freight Operating Company, a top‑100 ASX‑listed rail freight operator moving over 250 million tonnes annually, faced a largely paper‑based, manual procurement function that created poor visibility, long sourcing cycles, compliance risk and weak supplier performance benchmarking. To modernize procurement and integrate processes, they engaged Zycus and rolled out its Source‑to‑Pay suite—including iSource, iAnalyze, iContract, iSupplier/iSupplier Network, iManage, iRequest and iConsole—to replace legacy tools and spreadsheets.

Zycus implemented an integrated automated procurement platform that streamlined approvals, supplier onboarding, contract management, spend analytics, project tracking and request management. The deployment delivered clear, measurable gains: 3,300+ active suppliers onboarded, 3,000+ contracts uploaded, 256+ sourcing events per year, 150+ requests managed monthly and 450+ iSource users—reducing manual intervention, accelerating compliance, improving visibility for stakeholders and contributing to measurable bottom‑line improvements.