Case Study: Abdul Latif Jameel achieves streamlined Source-to-Pay procurement transformation with Zycus

Abdul Latif Jameel’s Procurement Transformation Journey

Abdul Latif Jameel (ALJ), a diversified Saudi conglomerate, was grappling with manual sourcing, semi-manual supplier onboarding and limited visibility into supplier performance and risks across its non-core indirect procurement. To modernize Source-to-Pay (S2P), ALJ engaged Zycus to lead a Source-to-Contract (S2C) and broader S2P transformation.

Zycus implemented an integrated S2P/S2C solution — leveraging its Merlin AI capabilities — to automate sourcing and compliance checks, unify procurement data and provide real-time dashboards. Zycus and ALJ defined and tracked value metrics (sourcing-to-contract cycle time, average supplier setup time, user satisfaction, operational suppliers created, risk assessments and RFQ events), resulting in faster supplier onboarding, improved visibility and risk management and setting the stage for the next Procure-to-Pay rollout.

Abdul Latif Jameel

Abdul Latif Jameel

Procurement Team