Case Study: Howden (a Chart Industries company) achieves digitized, streamlined supplier and contract management with Zycus

A world-class application engineering & manufacturing company, supercharges supplier management & contracting processes with Zycus

Howden, a Chart Industries company and global maker of mission‑critical air and gas handling equipment, faced a manually driven supplier performance and contracting process with no tool in place. Tasks like document submission, approvals, supplier evaluations and audits were slow, error‑prone and lacked transparency, audit trails and visibility — so Howden selected Zycus (including its iSupplier and iContract solutions) to digitize vendor management.

Zycus implemented iSupplier and iContract to standardize supplier data, enable supplier self‑service, automate approval workflows and centralize onboarding, evaluation and contract management. The digital solution delivers a single source of truth with ERP integration, has 80 active users at Howden, earned ISO 9001 recognition for the supplier process, significantly reduced cycle times and improved visibility, risk identification and decision‑making across the organization.

Howden

Michael Steinbach

Director of Procurement