Case Study: Australia's Victorian Government Subsidiary achieves standardized, digital procurement and increased compliance with Zycus

A Victorian Government Subsidiary in Australia Partners With Zycus for Uplifted Procurement Processes

Australia's Victorian Government Subsidiary engaged Zycus after facing fragmented source-to-contract processes, non-reportable custom fields, request forms that could be altered after approval, limited contract KPI tracking, and poor integration between Request, Sourcing and Contracting. The organization needed digitalization of green forms, better scoring and analysis, and tools to generate contracts with robust metadata and table structures; Zycus was brought in to provide Contract Management, Project Management, Supplier Management and eSourcing capabilities (including iRequest, iSource and iManage modules).

Zycus implemented its end‑to‑end procurement suite, uploading 10,000 legacy contracts with metadata and milestones, 3,000 suppliers, 10 iRequest forms, 6 iSource templates and 3 project governance templates. The solution automated paper‑based processes, improved compliance and visibility, enabled Oracle contract integration and utilization tracking, secured contract visibility and digitalized green forms—delivering faster source‑to‑contract cycles, standardized reporting and minimal UAT defects as measured outcomes from the Zycus deployment.