Case Study: Leading Philippine retail firm achieves 66% faster approvals and 171% productivity boost with Zycus Source-to-Pay suite

A leading retail firm in the Philippines transforms its Source-to-Pay operations with Zycus' suite of solutions

Leading Retail Firm, a major diversified retailer in the Philippines, faced slow, manual sourcing and contracting processes, limited accountability, poor scalability, and inconsistent procedures across channels. To address these challenges the customer engaged Zycus and deployed Zycus’ Source-to-Pay suite, including iSupplier, iSource, iContract, iRequest, iManage, iConsole and P2P, to standardize and modernize procurement operations.

Zycus implemented an integrated end-to-end solution with activity logs/audit trails, a consumerized UX, rapid SaaS deployment and centralized visibility, plus tailored enhancements like 2-stage receiving and a payment tab in the supplier network. As a result, Zycus helped the firm achieve a 66% reduction in requisition approval turnaround time, a 78% reduction in requisition-to-PO cycle time, a 171% increase in average productivity and 95% on-time responses; 25,481 purchase requests and 47,613 POs were processed within 10 months of go-live.