Case Study: Leading Clinical-stage Biopharmaceutical Company achieves procurement transformation and enhanced contract compliance with Zycus

A Leading Clinical-stage Biopharmaceutical Company in USA Undertakes Procurement Transformation with Zycus

Leading Clinical-stage Biopharmaceutical Company, a US-based developer of experimental drugs, faced procurement fragmentation and low visibility: NetSuite’s Point Purchasing left legal and procurement teams unable to segregate suppliers, run independent reports, or support on‑behalf requesting, requisition returns, punch-outs, contract utilization, approval delegation and touchless invoicing. To modernize Procure-to-Pay and improve contract and supplier stewardship, the customer engaged Zycus to replace the legacy process with a unified procurement and contract management suite.

Zycus implemented an integrated Procure-to-Pay solution—combining eProcurement, eInvoicing, iSupplier and iContract—with custom fields and workflows (e.g., signed contract confirmation and authorization rules so only Cost Center Owners approve amended POs). The deployment onboarded 2,100+ suppliers, created 4,700+ contracts, supported 220+ P2P users, processed an estimated $147M through POs/invoices and handled ~1,300 PRs and ~1,700 POs annually. Zycus’ solution delivered faster contracting, stronger regulatory compliance, reduced supplier onboarding and approval cycle times, and improved invoice and catalog management.