Case Study: Men’s Wearhouse achieves a world-class online tuxedo shopping experience with Zurb

A World Class Shopping Experience In the Palm of Your Hand

Men’s Wearhouse, known for its formal wear rental service, came to Zurb for help redesigning the online tuxedo-shopping experience to better match the quality of service offered in-store. Their challenge was to make the rental process clearer and more confidence-inspiring, especially for wedding customers who needed to compare options and estimate costs easily.

Zurb audited the existing site, interviewed the client’s team and customers, and used the insights to reshape the experience around clarity. The new design showed all the pieces of a look, customization details, and prices in one view, helping shoppers feel more confident in their rental decisions. This was especially impactful for wedding planning, where Zurb’s work supported the biggest driver of business by making the online experience easier to understand.

Men’s Wearhouse