Case Study: LOGIC achieves centralized data and enhanced visibility with Zuper

LOGIC Centralized Their Data And Gained Enhanced Visibility

LOGIC, a Quebec City provider of plumbing, electrical, heating, air conditioning, and gas services, was struggling to manage field service operations across multiple disconnected apps. The team faced issues with locating job details, tracking inventory and assets, managing billing, and gaining visibility into technician activities, all while dealing with a complicated system and steep learning curve.

With Zuper’s field service management platform, LOGIC centralized its data, automated repetitive tasks, improved route planning, streamlined billing, and integrated more easily with Zoho CRM and other tools. As a result, LOGIC gained better visibility and reporting, reduced time spent on the road, improved technician productivity, and enhanced customer experience and reputation.

LOGIC

Francois Oliver

President