Case Study: Equiant Financial Services, Inc. achieves 500% faster report processing and major cost savings with Zumasys private cloud hosting

Equiant Financial Services, Inc. - Customer Case Study

Equiant Financial Services, Inc., a Scottsdale-based receivables-servicing firm running a mission‑critical D3 database that supports roughly 400,000 accounts and 400–500 reports daily, was hitting performance and capacity limits on its on‑prem NetApp FAS2020 system that delayed report delivery and risked customer satisfaction. Zumasys was engaged to provide private cloud hosting and managed infrastructure services (leveraging NetApp storage and VMware virtualization) so Equiant could offload infrastructure management, meet PCI requirements, and scale performance as demand grew.

Zumasys built a dedicated private‑cloud environment for Equiant—deploying NetApp FAS8060 clustered Data ONTAP and FAS2220 systems with NetApp Flash Pool SSD tiering, Cisco UCS servers, VMware virtualization, and hourly SnapMirror replication to a DR site. The deployment accelerated report processing and delivery an average of 500% (turning multi‑day month‑end jobs into results available within hours), enabled estimated 50% capex/opex savings for hosted customers, and supported Zumasys’ rapidly growing hosting business (≈42% annual growth) with a 98% contract renewal rate.

Equiant Financial Services, Inc.

Don Y. Kim

CIO