Zuma
10 Case Studies
A Zuma Case Study
Raintree Partners, a multifamily property operator, faced the challenge of managing a high volume of leads with their lean onsite teams. Many leads came in after hours, leading to slow response times and lost prospects to the competition. To solve their lead response issues, they implemented Zuma's leasing AI service, Kelsey.
The solution, Zuma, provided a hybrid AI and human-expert leasing assistant that integrated seamlessly with their CRM. This implementation resulted in a dramatic and measurable impact, including a 2.4x higher lead-to-visit conversion rate compared to other AI solutions and a 45% higher overall conversion rate. Zuma enabled Raintree Partners to increase tours and conversions across their entire portfolio.