Zulip
13 Case Studies
A Zulip Case Study
Semsee, an InsurTech startup, faced the challenge of finding a better team chat solution than Slack to support its shift to a remote-work model. Their Director of Engineering sought a more efficient and secure platform that would not overwhelm employees and could accommodate sensitive data. They chose the Zulip chat app for its superior topic-based threading and its self-hosted option.
By implementing the self-hosted Zulip solution, Semsee organized all internal communication around threaded conversations, which eliminated the need for internal email and integrated with their development processes. The result was a more efficient way to communicate that employees and even customers adapted to easily. The vendor, Zulip, provided a platform that employees found superior to Slack, with the Director of Engineering stating it is a much more efficient way to organize communication.