Case Study: YMCA of the USA eliminates malware incidents and boosts IT productivity with Zscaler

YMCA - Customer Case Study

YMCA of the USA, a national nonprofit serving communities through 2,600 local YMCAs, faced rising malware and unmanaged Web 2.0 use. A small IT team was spending about 15 hours a week on remediation, lacked visibility into infection sources, and needed better control and reporting to reduce corporate risk.

After evaluating vendors, Y‑USA deployed Zscaler to manage Web 2.0, stop infections, and provide flexible reporting. Threats fell from roughly seven incidents per week to none, IT productivity improved, and reporting revealed infections came from malicious ads rather than risky site visits, enabling targeted controls and leadership reporting to increase overall productivity.

YMCA

Pat Ward

Director of IT Operations