Case Study: Verisk achieves faster issue resolution and unified user-experience visibility with Zscaler Digital Experience (ZDX)

Verisk Increases Modern Workplace Productivity by Reducing Blind Spots with Zscaler Digital Experience

Verisk is a global predictive-analytics and decision-support firm (about 9,000 employees, serving over 70% of the FORTUNE 100) that moved to an all‑cloud, zero trust model. During that transformation the company found its traditional monitoring tools lacked the end‑user telemetry needed to diagnose intermittent performance problems across applications, networks, devices and home environments.

Verisk deployed Zscaler’s Zero Trust Exchange—combining ZIA, ZPA and ZDX—to unify telemetry and deliver AI‑powered, real‑time insights into application, network and endpoint health. The integrated solution let IT pinpoint the root cause of a four‑month performance issue in minutes, centralize visibility for faster troubleshooting, proactively detect latency and device upgrade opportunities, boost operational efficiency and support the company’s all‑cloud, zero trust strategy.

Verisk

Jeff Negrete

Vice President of Infrastructure and Operations