Case Study: Seattle Children's Hospital achieves rapid zero-trust security, reduced risk, and lower TCO with Zscaler

Seattle Children’s Hospital Chooses a Zero Trust Partner that Truly Understands Healthcare

Seattle Children's Hospital, a top-10 U.S. pediatric health system with 4,000+ users across 47 sites in four states, faced growing cyber risk that could disrupt operations and patient care. Threats hidden in encrypted traffic, a broad distributed user base, and the need to replace legacy VPNs made finding a zero trust partner with deep healthcare expertise a priority.

Seattle Children’s deployed Zscaler’s cloud-native zero trust platform (ZIA, ZPA, ZDX) in days to replace VPNs, enable secure SaaS access with AI-powered threat protection and TLS/SSL inspection, and improve troubleshooting. The solution created direct user-to-app connections, reduced the attack surface with real-time traffic visibility and remediation, lowered TCO, and strengthened the hospital’s security posture—helping ensure uninterrupted care and board-level assurance.

Seattle Children’s Hospital

Zafar Chaudry

Sr. VP—Chief Digital Officer & Chief AI and Information Officer