Case Study: OneMain Financial eliminates hardware and cuts costs with Zscaler Zero Trust Exchange

OneMain Financial Eliminates Hardware, Resulting in Significant Cost Savings

OneMain Financial, a 100+-year‑old, lending‑exclusive U.S. financial services leader with 8,000+ employees and 1,400 branches across 44 states, faced a complex, costly appliance‑based security stack that limited visibility into encrypted traffic, required frequent maintenance and change windows, and constrained disaster‑recovery and performance goals.

By replacing Broadcom/Blue Coat appliances with the Zscaler Zero Trust Exchange (Zscaler Internet Access), OneMain eliminated hardware and capacity limits, centralized policy administration, and enabled full TLS/SSL inspection of encrypted traffic. The move delivered predictable costs with no refreshes, simplified operations and fewer change windows, freed IT from appliance maintenance, and improved user experience—under 1 ms latency for the vast majority of transactions—while also strengthening support and disaster‑recovery posture.

OneMain Financial

Daniel Kelly

VP/Managing Dir. of Network Services & Security