Case Study: HCR Manor Care achieves $150K TCO savings and stronger cloud web security with Zscaler

HCR Manor Care - Customer Case Study

HCR Manor Care, a leading provider of short- and long-term medical and rehabilitation care with 60,000 employees across 500 locations and about 14,000 Internet users, faced rising infrastructure and administrative costs from a central proxy and URL-filtering solution that backhauled traffic to headquarters. The legacy approach imposed high maintenance overhead, lacked support for road warriors and mobile devices, and struggled to protect against newer web threats.

HCR moved to Zscaler’s cloud web security (deployed via CentraComm), forwarding traffic to the cloud with no appliances or client installs. The change simplified infrastructure and policy management, provided uniform protection and centralized visibility for remote and mobile users, and delivered immediate benefits: approximately $150K in TCO savings, 99.99% SLA availability, a 40% increase in effectiveness blocking malicious sites, and no user-data storage concerns.

HCR Manor Care

Thomas Vines

Director of Information Security HCR Manor Care