Case Study: Encora achieves secure, zero-trust remote work at scale with Zscaler Zero Trust Exchange

Encora Unlocks the Full Potential of Secure Remote Work

Encora, a global digital engineering and IT services company headquartered in Bangalore with 10,000+ employees across 48 offices, faced a sudden pandemic-driven shift to remote work that exposed gaps in visibility and security across its multicloud environment. The company needed fast, secure access to internet, SaaS and private apps from any device and location while maintaining consistent access controls and regional compliance — scaling remote work from roughly 10% to nearly full remote capacity in under a year.

Encora implemented the Zscaler Zero Trust Exchange (including ZIA, ZPA, CASB and DLP) to route and inspect traffic, secure SaaS and private apps, and enforce contextual policies. The deployment delivered consistent global visibility, enabled the rapid pivot to ~95% remote work, and produced measurable results: 2.2 billion transactions processed in three months, 34.5 million policy violations prevented, 696,829 security threats blocked, 246,581 encrypted threats detected, and improved security posture without increasing cybersecurity headcount.

Encora

Ankit Agarwal

Head of IT Infrastructure and Global Systems Architect