Case Study: Eaton achieves AI-powered global security and zero-trust segmentation with Zscaler

Eaton Secures Global Operations with AI-Powered Segmentation

Eaton, a global electrical equipment manufacturer with 90,000+ employees across 170 countries, faced scaling and security problems as legacy VPNs and perimeter-based firewalls could not support 30,000+ factory-floor users or a cloud-first strategy. Limited visibility slowed threat discovery and remediation, leaving the company vulnerable to modern, AI-driven attacks.

Eaton moved to Zscaler’s zero trust platform, layered in AI-powered threat detection and site segmentation, and integrated with endpoint, cloud, and network detection tools. The deployment delivered stronger access control, improved breach prediction and response, and greater visibility (including ChatGPT usage), blocked 4 million threats in one month, and now connects 90,000 users to the internet and private apps via zero trust with fewer support issues.

Eaton

Jason Koler

Chief Information Security Officer