Case Study: Cache Creek Casino Resort achieves seamless, secure remote access and rapid business transformation with Zscaler

Delivering secure remote access and a great user experience with the Zero Trust Exchange

Cache Creek Casino Resort, a major Northern California casino-resort with about 2,000 employees, faced a cyberattack and a pandemic-driven shift to remote work that exposed weak, VPN-based remote access and strained its small IT team. The organization needed to modernize security, minimize disruption and breach risk, and restore a productive remote work experience without adding operational complexity.

Cache Creek deployed the Zscaler Zero Trust Exchange—Zscaler Private Access (ZPA) and Zscaler Internet Access (ZIA)—using the same agent to deliver secure remote access and internet filtering in one day. The integrated zero-trust solution greatly improved user experience and productivity, enabled a broader, hybrid/remote hiring pool (IT and Marketing grew ~60%), and strengthened defenses—preventing 100,000+ policy violations and blocking 200+ threats monthly—while creating a scalable foundation for ongoing digital transformation.

Cache Creek Casino Resort

Stephen Bailey

Vice President of Information Technology