Case Study: Commonwealth Superannuation Corporation secures app access and saves A$200,000 annually with Zscaler Zero Trust Exchange

CSC Secures App Access and Saves A$200,000 Annually

Commonwealth Superannuation Corporation (CSC), a Canberra-based federal agency serving 700,000+ government and defense employees and their families, struggled with poor remote access and application performance while relying on traditional VPNs and firewalls—frequent disconnects and slow load times hindered productivity and customer service. CSC needed a modern, secure approach to support widespread remote work and cloud adoption.

Working with partner A23, CSC deployed the Zscaler Zero Trust Exchange (ZIA, ZPA, ZDX) plus CASB, sandboxing, and cloud firewall services to replace its hardware-based VPN/firewall stack. The move delivered A$200,000 in annual savings, a 90% reduction in infrastructure complexity, 30% lower management overhead, up to 70% improved user experience, 30% faster help-desk resolution, and prevention of about 7 million policy violations per month.

Commonwealth Superannuation Corporation

John Pratezina

Senior Network Operations Administrator