Case Study: Cox Automotive achieves global zero-trust security and simplified connectivity with Zscaler Zero Trust Exchange

Cox Automotive Deploys Zero Trust in Phases with the Zscaler Zero Trust Exchange

Cox Automotive, the world’s largest automotive services and technology provider (headquartered in Atlanta, supporting 40K dealer clients and billions of online interactions), faced scaling and security challenges: traditional firewalls and VPNs couldn’t inspect global internet traffic effectively or enforce identity-based, least‑privilege access for a dispersed workforce of 30K+ employees and millions of customer records. The company needed a cloud‑compatible foundation for a holistic zero trust architecture.

Cox deployed Zscaler’s Zero Trust Exchange in phases—rolling out Zscaler Internet Access (ZIA) and Zscaler Private Access (ZPA) to provide cloud‑native, multitenant connectivity, inline traffic inspection, and microsegmented access policies. The result: secure, work‑from‑anywhere access across five continents, stronger protection for customer data, retirement of legacy firewalls and VPNs, simplified IT operations, better user experience, and faster, more cost‑effective M&A onboarding.

Cox Automotive

Jon Mahes

Sr. Manager, Cybersecurity