Case Study: Consilio achieves 10x improved user experience and 50% lower TCO with Zscaler

Consilio Modernizes Its Architecture, Reducing Risk and Providing a Remote Access Solution Users Love

Consilio, a global legal consulting firm with 4,000+ employees across 85+ locations, faced repeated VPN outages, complex castle‑and‑moat M&A integrations, and costly, unreliable VDI for third‑party review attorneys. Leadership mandated a move away from legacy remote access to a modern zero trust architecture to reduce risk and simplify access for employees, acquired users, and external reviewers.

Consilio implemented Zscaler’s Zero Trust Exchange—using ZIA, ZPA and Cloud Browser Isolation—and moved to an agentless, cloud‑native access model in phases. The change produced a 10x improvement in user experience, 15‑minute setup for secure agentless access, and roughly 50% lower TCO versus the previous VDI, while shrinking the attack surface, speeding onboarding, and cutting administrative overhead with a single management platform.

Consilio

Jon Fowler

Chief Information Security Officer