Case Study: Cenitex achieves improved user experience and enhanced security with Zscaler

Cenitex provides a better user experience and improved customer security with Zscaler

Cenitex is a Victorian public-sector IT service provider supporting 36,000 users across 450 sites, including major state departments. Facing aging data‑centre infrastructure, poor Office 365 performance and a centralised “backhauling” model that created a single point of failure, the organisation launched Program Fortify to move to a cloud‑first, more flexible operating model.

Cenitex deployed Zscaler’s cloud‑delivered security (fully operational in 16 weeks) to enable direct‑to‑internet traffic with consistent protection everywhere, reduce on‑premises appliance management, and scale by user rather than bandwidth. The change delivered more than 25% faster Office 365 access, lower operational overhead, a shift from CapEx to OpEx, and freed IT staff to focus on higher‑value activities.

Cenitex

Nav Pillai

Director, Digital Transformation