Case Study: B/S/H expands global reach and drives revenue with Zoovu

B/S/H expands its global reach and drives revenue with syndication

B/S/H, Europe’s largest home appliance manufacturer, wanted to improve the digital customer experience on a global scale as more shoppers bought appliances online. After trying to build discovery experiences in-house, the company found the approach was not scalable and lacked the product content, flexibility, and premium experience needed. B/S/H turned to Zoovu and its AI Discovery platform to support product navigation and discovery across its brands.

Using Zoovu, B/S/H launched hundreds of customer-centric discovery experiences, including web discovery assistants and visual configurators, and used data syndication to adapt content for regional needs and product availability. The results included 800+ live experiences, support for 11 brands, and a 6× increase in average order value, helping B/S/H expand its global reach and drive revenue with Zoovu.

B/S/H