Case Study: Stevens & Bolton achieves seamless remote collaboration and cost savings with Zoom Video Communications

Zoom’s Unified Communications Platform ‘Wows’ Stevens & Bolton with Ease of Use

Stevens & Bolton, a 150‑year‑old leading UK law firm serving corporate and private clients, faced a sudden need to move the business online when COVID‑19 forced staff to work remotely. The firm had been agnostic about unified communications and relied on multiple platforms and a legacy phone system, so it needed a reliable, intuitive, firm‑wide solution that its people could adopt quickly.

Stevens & Bolton implemented Zoom (Meetings, Zoom Phone and Webinars) alongside Zoom‑native Neat hardware, replacing legacy telephony and consolidating communications. The change delivered seamless remote collaboration, easier IT management, Outlook integration and one‑click elevate‑to‑meeting functionality, produced cost savings versus prior options, and positioned the firm to extend Zoom Rooms with Neat for a safe, effective return to the office.

Stevens & Bolton

David Thomas

Head of IT