Case Study: Simply Business achieves scalable, reliable company-wide video conferencing with Zoom Video Communications

Zoom’s Platform Scales to Serve Simply Business’s Growing Team

Simply Business, a UK online business insurance provider serving around half a million customers, needed a more scalable video solution after their previous service failed to support town-hall–style meetings (struggling with more than 25 endpoints). This limited their ability to hold large internal meetings and hindered face-to-face communication across teams.

They adopted Zoom, which immediately supported calls with hundreds of participants and integrated seamlessly with meeting rooms, calendars, and the company ecosystem. Zoom became the go-to platform, delivering a more reliable, user-friendly experience (including positive feedback on iPad controllers) and enabling consistent office-to-office, continent-to-continent, and desk-to-desk collaboration.

Simply Business

David Vered

Head of End-User Technology