Case Study: IAC Group cuts audio spend 50% and simplifies conferencing with Zoom Video Communications

‘Zoom Has Been a Huge Stress Reliever’ IAC Group Slashes Audio Spend by 50% with Zoom

IAC Group, a Luxembourg‑based supplier of automotive interiors with about 19,000 employees and design centers in 17 countries, relied on a legacy conferencing system that was unreliable, hard to use, and required constant IT support. Real‑time communications suffered from complex interfaces, frequent plugin updates and instability, frustrating users and undermining expected time and cost savings.

IAC piloted and rolled out Zoom Audio Conferencing, running rapid global training and consolidating multiple tools into one platform. The result was a far more intuitive, reliable experience, a dramatically reduced IT support burden and a cost cut of more than 50% on audio spend; employees responded positively and the company is now evaluating additional Zoom products.

IAC Group

Kevin Parliament

IT Director