Case Study: Deezer achieves frictionless remote collaboration and simplified management with Zoom Video Communications

Why Deezer Uses Zoom to Keep Up Music Streaming Services During the Pandemic

Deezer, a Paris-based music streaming service with 14 million active users across 180 countries, struggled with a legacy video solution that was hard to manage, lacked Linux support, and couldn’t easily interoperate with other platforms—resulting in a poor user experience and barriers to effective remote collaboration during the COVID-19 shift to distributed work.

Deezer implemented Zoom Meetings and Zoom Rooms to consolidate recording, webinar, and meeting needs, improve cross-platform interoperability, and integrate with tools like Slack. The change simplified IT management, enabled daily team check-ins and company-wide town halls, became a central communication tool, and helped the company maintain operations and momentum while working remotely.

Deezer

Frederic de Ascencao

Head of IT