Case Study: Virtual Photo Walks delivers immersive, secure virtual experiences to people with disabilities with Zoom Video Communications

Virtual Photo Walks Zooming People With Disabilities Around the World

Virtual Photo Walks is a U.S.-based nonprofit 501(c)(3) that uses volunteer guides with mobile phones to stream real-time, immersive tours for people with serious illnesses or disabilities who cannot travel. The organization struggled with unreliable, bandwidth-heavy consumer video tools and privacy concerns (including unwanted profile requirements) when trying to deliver high-quality, secure streams from remote locations.

By adopting Zoom—chosen for HIPAA compliance, strong performance in low-bandwidth environments, and robust meeting security—paired with Verizon 4G LTE Jet Packs and phones, Virtual Photo Walks achieved clearer, more reliable streams and better privacy controls (aliases, passwords, locked meetings). The improved setup enabled memorable events like a Volcano National Park tour from Shriners Hospital, partnerships with the Sam Sullivan Disability Foundation and Resolution Care, and expansion into senior care facilities and hospitals, growing access and engagement for their community.

Virtual Photo Walks

John Butterill

Virtual Photo Walks