Case Study: Channel 4 achieves seamless, low-latency remote newscasts during COVID-19 with Zoom Video Communications

UK-Based Channel 4 News Uses Zoom to Create a Seamless Broadcast Experience During COVID-19

Channel 4 News, the UK public-service television network, had to rapidly shift from a tightly coordinated studio production to a remotely operated broadcast during COVID-19, reducing onsite staff and rethinking how presenters received live autocue and direction. High latency and complexity in existing solutions made delivering real-time autocue and audio return to at-home presenters a critical challenge.

By using Zoom’s low-latency video and audio return, the team achieved sub‑1‑second round-trip delay, enabling reliable autocue delivery, real-time rehearsals, and easy presenter setup. The result was a seamless, professional newscast with anchors conducting interviews and reading the news from home with no loss of service, and workflows the station plans to retain and expand post-lockdown.

Channel 4

Martin Collett

Programme Director