Zoom Video Communications
322 Case Studies
A Zoom Video Communications Case Study
TOX PRESSOTECHNIK, a global leader in industrial joining technology with more than 1,500 employees across 40 countries, struggled with 12 different communication systems worldwide. The complexity created heavy administration, outdated telephony, and inconsistent collaboration, making it difficult to support a unified, modern communications approach. Zoom Video Communications provided the company with Zoom Workplace and Zoom Phone to address this challenge.
Zoom Video Communications implemented a cloud-based, scalable communications platform that replaced multiple legacy phone systems, enabled remote rollout, and integrated with tools like Salesforce. The result was simpler global communication, faster coordination, improved meeting planning, and more reliable collaboration across sites, including production. TOX also achieved substantial cost savings by virtualizing PBX systems and standardizing licensing, while planning further expansion to additional locations and Zoom Rooms.
Ruven Hildebrand
Head of IT