Zoom Video Communications
322 Case Studies
A Zoom Video Communications Case Study
Theta Lake needed to help regulated firms capture, archive, and supervise modern business communications across video, chat, SMS, and other channels to meet compliance requirements. To do that, Theta Lake partnered with Zoom Video Communications and used Zoom’s APIs and app ecosystem to build integrations for Zoom Meetings, Phone, SMS, in-meeting chat, polling, and Q&A.
With Zoom Video Communications, Theta Lake delivered selective and compliant communication capture while preserving the native format of content for richer e-discovery and risk detection. The partnership supported a rapidly growing customer base, and Theta Lake reported customer growth of 250% in the last 18 months, while offering five apps on the Zoom App Marketplace.
Anthony Cresci
Senior Vice President of Finance, Business Development, and Operations